Privacy Policy

At Ceylon Golden Tours, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services. By using our services, you consent to the terms outlined in this policy.

1. Information We Collect

We collect personal information that you provide to us when making a reservation, subscribing to our newsletter, or contacting us for inquiries. This may include, but is not limited to, your name, email address, phone number, travel preferences, and payment details. We also collect non-personal information such as browser type, IP address, and website usage data through cookies.

2. How We Use Your Information

We use the information we collect to:

• Process your bookings and reservations.
• Respond to your inquiries and provide customer support.
• Improve our services and website functionality.
• Send marketing communications and promotional offers (with your consent).
• Fulfill legal and contractual obligations.

3. Sharing Your Information

We respect your privacy and will not sell, rent, or lease your personal information to third parties. However, we may share your data with trusted service providers (e.g., payment processors) to fulfill your requests and process transactions. These providers are obligated to protect your information and only use it for the intended purpose.

4. Security Measures

We employ industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse. All payment transactions are processed through secure, encrypted payment gateways to ensure the safety of your financial data.

5. Cookies

We use cookies to enhance your experience on our website. Cookies help us remember your preferences, personalize your visits, and analyze site traffic. You can control cookie settings through your browser preferences, but disabling cookies may impact your experience on our website.

6. Your Rights

You have the right to access, correct, or delete the personal information we hold about you. If you wish to exercise any of these rights, or if you have any concerns about how we handle your data, please contact us.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please feel free to contact us at:

Ceylon Golden Tours
Email: info@ceylongoldentours.com

By using our services, you agree to this Privacy Policy. Thank you for trusting us with your personal information.

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